Pharmacy Curriculum Outcomes Assessment (PCOA) Practice Exam

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Ace your Pharmacy Curriculum Outcomes Assessment (PCOA) with our comprehensive practice exam quiz, tailored to help pharmacy students excel.

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Telling a patient 'Don't worry I'm sure this medication will make you feel better' is an example of?

  1. Consoling

  2. Placating

  3. Encouraging

  4. Supporting

The correct answer is: Placating

This statement is considered placating because it minimizes the patient's concerns and dismisses their worries without providing any solid evidence or reassurance. Option A, consoling, is incorrect because it would involve acknowledging the patient's concerns and comforting them without necessarily making any promises or predictions. Option C, encouraging, may also involve reassuring the patient but it implies motivating or instilling confidence, which is not the primary message in the given statement. Option D, supporting, is incorrect because it refers to providing assistance or help, which is not conveyed in the given statement.